Credit Terms

Article 1 (What credits are)

Credits are units used only for paid services inside Trioly (business AI training access, data mission deposits, copy-detection scans, etc.). They cannot be exchanged for cash, transferred to other members, or used outside Trioly.

Article 2 (Top-up)

Credits are topped up on the Trioly website only. Bundles and prices are shown on the top-up screen. Extra credits added to a bundle (bonus), sellers' free credits, and businesses' top-up and referral bonuses are shown separately as "free credits".

Article 3 (Use)

Free credits (bonus, free) are used first, then paid credits. Within each type, those expiring soonest are used first. A copy-detection scan costs 1 credit per image and 5 credits per video. If automatic re-scans (weekly or monthly) are on, the same amount is deducted each run; if credits run out, re-scans stop and you are notified.

Article 4 (Validity)

Paid credits can be used for 5 years from the top-up date. The validity of free credits is announced when they are granted.

Article 5 (Refunds)

• 1. A top-up bundle not used at all within 7 days of top-up (14 days for EU consumers) is refunded in full.
• 2. After that, remaining paid credits are refunded minus a fee of 10% of the remaining amount.
• 3. Free credits (including bonus credits, sellers' free credits, and businesses' top-up and referral bonuses) are not refunded.
• 4. If the service cannot be used through the Company's fault, refunds are made without the fee.
• 5. On closing your account, remaining paid credits can be refunded under paragraph 2; you must request the refund before closing your account.

Article 6 (Abuse)

Credits obtained fraudulently may be revoked and use may be restricted.

부칙

These terms take effect on November 8, 2026.

If the language versions differ in meaning, the Korean original prevails (except where that would disadvantage a consumer).